Shipping Info
Domestic Shipping Rates
We offer several shipping rate options (see chart below), and free standard shipping for all orders $100+ so make sure to protect the whole family! Keep in mind that your shipping is calculated off the weight of your entire order, including shipping packaging.
| Shipping Method | Estimated Delivery Time | Price |
| Standard Shipping Orders Over $100 | 3-5 business days | FREE |
| Standard Shipping Orders Under $100 | 3-5 business days | *Varies on buyers location |
| Expedited Shipping | 1-3 business days | $8.50 |
Domestic Processing Times
Standard and Expedited Orders
For standard shipping: Once your order is successfully submitted, our pick, pack and ship team will get to work on getting your order packed and ready to ship to you within 2 business days; but typically a less than 24 hours turn around time can be expected. Please allow an additional 3-5 business days for your order to arrive! For Expedited Shipping: If you order is successfully submitted before 1 PM EST on business days (Monday-Friday), then our pick, pack and ship team will ship your order that day! Please allow for 1 to 2 additional business days for your masks to arrive depending on the expedited option that you choose!
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. If you need to receive your package by a specific date, you can always contact customer service for help in choosing the best shipping method to receive it on time! We do not ship on Saturdays or Sundays.
International Shipping Rates
We are currently offering international shipping to the following countries:
| Shipping Method | Estimated Delivery Time | Price |
| First Class International | 7-21 business days | Will vary based on location and weight |
| Priority Mail International | 6-10 business days | Will vary based on location and weight |
| Priority Mail Express International | 3-5 business days | Will vary based on location and weight |
International Processing Times
Standard and Expedited Orders
For standard international shipping: Once your order is successfully submitted, our pick, pack and ship team will work hard to get your order packed and ready to ship to you within 2 business days. Then, our favorite mail carriers do their thing and it should be in your hands in 3 to 21 additional business days based on the shipping method you chose at checkout! Please note that this delivery window is an estimate and, depending on customs for your country, your package may be delayed.
For Expedited International Shipping: If you order is successfully submitted before 1 PM EST on business days (Monday-Friday), then our pick, pack and ship team will ship your order that day! Please allow for 24 hours for your order to process and refer to the chart above for standard shipping times.
Tracking Your Order
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number. If you have a user account, you can check the status of your order at anytime. If your order status reads “Open,” then your order has been successfully submitted. If your order status reads “Shipped,” your order is prepared for shipment and you will see the delivery tracking number assigned to your order.
If you don’t have a user account, please get in touch with us at info@acemask.com and we will assist you. Please be sure to have your order number and the name used to place the order handy when you opine!
If your tracking number starts with 9400 or 9405, you can track the order here.
If your tracking number starts with 9274 or 1Z65A, you can track the order here.
If you have any more questions, please contact us at info@acemask.comor 828-505-2878.